If you have a gas leak or you can smell gas you must immediately evacuate the property and call National Grid Gas Emergency Service on 0800 111 999.
If you have a problem with your property or tenancy, we prefer if you can notify us as soon as possible by telephone or email so we can get it resolved quickly. If you leave a message on the number below we shall receive it when we are open. Please call us on the number(s) below.
HOWEVER PLEASE NOTE SPECIAL ARRANGEMENTS BETWEEN 24TH DEC AND 2ND JAN.
Monday 23th Dec 9am – 5.00pm
Tuesday 24th Dec CLOSED
Wednesday 25th Dec CLOSED
Thursday 26th Dec CLOSED
Friday 27th Dec 9am-4.30pm
Saturday 28th Dec 9am-4.30pm
Sunday 29TH Dec CLOSED
Monday 30st Dec 9am-4.30pm
Tuesday 31st Dec 9am-4.30pm
Wednesday 1st Jan CLOSED bank holiday
Thursday 2nd Jan 9am – 5.00pm
For general maintenance you can use this form and we aim to respond to all email enquiries within one working day.
OUT OF HOURS EMERGENCY CONTACT
BEFORE 17TH DECEMBER PLEASE RING 07964 895147
BETWEEN 17TH DEC & 2ND JAN if you have a repair which is in need URGENT ATTENTION, please ring 07890 755034 (please note we will not respond on the Bank Holidays 25th & 26th December and the 1st Jan)
If the repair is not urgent we would kindly request that you contact the office when it is open, so that arrangements can be made to carry out repairs.
Please note that if a contractor has been called out for a non urgent repair out of hours for example, the appliance wasn’t switched on, the occupier may be invoiced for an Unnecessary call out. Please see pricing.