If you have a gas leak or you can smell gas you must immediately evacuate the property and call National Grid Gas Emergency Service on 0800 111 999.

If you have a problem with your property or tenancy, we prefer if you can notify us as soon as possible by telephone or email so we can get it resolved quickly. If you leave a message on the number below we shall receive it when we are open.  Please call us on the number(s) below.

Monday to Friday, 9.00am to 5.00pm – Telephone 01970 624328
Out of hours    (emergencies only)    –   Telephone 07964 895147

HOWEVER PLEASE NOTE SPECIAL ARRANGEMENTS BETWEEN 24TH DEC AND 2ND JAN.

Monday             23th Dec       9am – 5.00pm

Tuesday            24th Dec       CLOSED

Wednesday        25th Dec       CLOSED

Thursday           26th Dec       CLOSED

Friday               27th Dec       9am-4.30pm

Saturday           28th Dec       9am-4.30pm

Sunday              29TH Dec      CLOSED

Monday             30st Dec       9am-4.30pm

Tuesday            31st Dec       9am-4.30pm

Wednesday        1st Jan         CLOSED bank holiday

Thursday          2nd Jan         9am – 5.00pm

For general maintenance you can use this form and we aim to respond to all email enquiries within one working day.

OUT OF HOURS EMERGENCY CONTACT

BEFORE 17TH DECEMBER PLEASE RING 07964 895147

BETWEEN 17TH DEC & 2ND JAN  if you have a repair which is in need URGENT ATTENTION, please ring 07890 755034 (please note we will not respond on the Bank Holidays 25th & 26th December and the 1st Jan)

If the repair is not urgent we would kindly request that you contact the office when it is open, so that arrangements can be made to carry out repairs.

Please note that if a contractor has been called out for a non urgent repair out of hours for example, the appliance wasn’t switched on, the occupier may be invoiced for an Unnecessary call out. Please see pricing.