If you have a problem with your property or tenancy, we prefer if you can notify us as soon as possible by telephone or email so we can get it resolved quickly. If you leave a message on the number below we shall receive it when we are open.

Please call us on the number(s) below.

Monday to Friday, 9.00am to 5.00pm – Telephone 01970 624328
Out of hours    (emergencies only)    –   Telephone 07964 895147

If you have a gas leak or you can smell gas you must immediately evacuate the property and call National Grid Gas Emergency Service on 0800 111 999.

For general maintenance you can use this form and we aim to respond to all email enquiries within one working day.

OUT OF HOURS EMERGENCY CONTACT

If you have a repair which is in need URGENT ATTENTION, please ring on the out of hours number above.

If the repair is not urgent we would kindly request that you contact the office when it is open, so that arrangements can be made to carry out repairs.

Please note that if a contractor has been called out for a non urgent repair out of hours for example, the appliance wasn’t switched on, the occupier may be invoiced for an Unnecessary call out. Please see pricing.